210 lines
5.9 KiB
HTML
210 lines
5.9 KiB
HTML
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<!DOCTYPE html>
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<html lang="fr">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>Transcript - Ticket #1461089849527505151</title>
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<style>
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* {
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margin: 0;
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padding: 0;
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box-sizing: border-box;
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}
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body {
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font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
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background: #f5f6fa;
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color: #2c3e50;
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line-height: 1.6;
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}
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.container {
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max-width: 900px;
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margin: 0 auto;
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padding: 20px;
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}
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.header {
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background: linear-gradient(135deg, #3498db, #34495e);
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color: white;
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padding: 30px;
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border-radius: 10px;
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margin-bottom: 20px;
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}
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.header h1 {
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font-size: 24px;
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margin-bottom: 10px;
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}
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.header-meta {
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display: flex;
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flex-wrap: wrap;
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gap: 20px;
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font-size: 14px;
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opacity: 0.9;
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}
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.meta-item {
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display: flex;
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align-items: center;
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gap: 5px;
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}
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.status-badge {
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display: inline-block;
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padding: 3px 10px;
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border-radius: 15px;
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font-size: 12px;
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font-weight: bold;
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text-transform: uppercase;
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}
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.status-open { background: #27ae60; }
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.status-closed { background: #e74c3c; }
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.status-claimed { background: #f39c12; }
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.messages-section {
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background: white;
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border-radius: 10px;
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padding: 20px;
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margin-bottom: 20px;
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box-shadow: 0 2px 10px rgba(0,0,0,0.1);
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}
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.messages-section h3 {
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margin-bottom: 15px;
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color: #3498db;
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border-bottom: 2px solid #ecf0f1;
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padding-bottom: 10px;
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}
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.message {
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padding: 15px;
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border-bottom: 1px solid #ecf0f1;
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}
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.message:last-child {
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border-bottom: none;
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}
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.message.staff-message {
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background: #f8f9fa;
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border-left: 3px solid #3498db;
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}
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.message-header {
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display: flex;
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align-items: center;
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gap: 10px;
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margin-bottom: 8px;
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}
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.author {
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font-weight: bold;
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color: #2c3e50;
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}
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.staff-badge {
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background: #3498db;
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color: white;
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padding: 2px 6px;
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border-radius: 3px;
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font-size: 10px;
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font-weight: bold;
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}
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.timestamp {
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color: #95a5a6;
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font-size: 12px;
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}
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.message-content {
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color: #34495e;
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word-break: break-word;
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}
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.stats-section {
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background: white;
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border-radius: 10px;
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padding: 20px;
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box-shadow: 0 2px 10px rgba(0,0,0,0.1);
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}
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.stats-section h3 {
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margin-bottom: 15px;
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color: #3498db;
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}
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.stats-grid {
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display: grid;
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grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
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gap: 15px;
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}
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.stat-item {
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background: #f8f9fa;
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padding: 15px;
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border-radius: 8px;
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text-align: center;
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}
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.stat-label {
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display: block;
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font-size: 12px;
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color: #7f8c8d;
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margin-bottom: 5px;
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}
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.stat-value {
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font-size: 18px;
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font-weight: bold;
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color: #3498db;
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}
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.footer {
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text-align: center;
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padding: 20px;
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color: #95a5a6;
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font-size: 12px;
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}
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</style>
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</head>
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<body>
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<div class="container">
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<div class="header">
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<h1>🎫 Transcript de Ticket</h1>
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<div class="header-meta">
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<div class="meta-item">
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<span>📌 ID:</span>
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<span>1461089849527505151</span>
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</div>
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<div class="meta-item">
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<span>📁 Catégorie:</span>
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<span>91522e2c</span>
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</div>
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<div class="meta-item">
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<span>⚡ Priorité:</span>
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<span style="color: #3498db; font-weight: bold;">NORMAL</span>
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</div>
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<div class="meta-item">
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<span>📊 Statut:</span>
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<span class="status-badge status-closed">closed</span>
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</div>
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<div class="meta-item">
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<span>📅 Créé:</span>
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<span>14/01/2026 21:09</span>
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</div>
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</div>
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</div>
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<div class="messages-section">
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<h3>💬 Messages (0)</h3>
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</div>
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<div class="stats-section">
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<h3>📊 Statistiques</h3>
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<div class="stats-grid">
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<div class="stat-item">
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<span class="stat-label">Durée</span>
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<span class="stat-value">3 min</span>
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</div>
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<div class="stat-item">
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<span class="stat-label">Messages</span>
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<span class="stat-value">0</span>
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</div>
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<div class="stat-item">
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<span class="stat-label">Note</span>
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<span class="stat-value">Pas de note</span>
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</div>
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</div>
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</div>
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<div class="footer">
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<p>Généré le 14/01/2026 à 21:15:28</p>
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<p>Système de Tickets - Kuby Bot</p>
|
||
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</div>
|
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</div>
|
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|
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</body>
|
||
|
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</html>
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