Rework complet du système de ticket § focntinnnement partiel
This commit is contained in:
parent
93e2f9bb44
commit
dfec6b2418
75 changed files with 6424 additions and 1893 deletions
25
data/logs/messages_2026-01-10.json
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25
data/logs/messages_2026-01-10.json
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[
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{
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"timestamp": "2026-01-10T00:57:48.563188",
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"event_type": "edited",
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"message_id": 1459335326660300935,
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"channel_id": 1369669999677145098,
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"channel_name": "╭💬・général",
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"author_id": 971446412690722826,
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"author_name": "gameurpro12",
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"author_roles": [
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1369669999345537145,
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1369769836028231730,
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1369669999366770723,
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1403041729330024508,
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1369669999366770726
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],
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"content": "Non c'est gentil t'inqiutes",
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"attachments": [],
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"embeds": [],
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"details": {
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"before_content": "Non c'est gentil t'inqiutes",
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"after_content": "Non c'est gentil t’inquiètes"
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}
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}
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]
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1
data/tickets/backups/20260104_111915_config.json
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1
data/tickets/backups/20260104_111915_config.json
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@ -0,0 +1 @@
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{}
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20
data/tickets/backups/20260104_111918_config.json
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20
data/tickets/backups/20260104_111918_config.json
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@ -0,0 +1,20 @@
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": false,
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"categories": [],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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20
data/tickets/backups/20260104_111959_config.json
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20
data/tickets/backups/20260104_111959_config.json
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@ -0,0 +1,20 @@
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": true,
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"categories": [],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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36
data/tickets/backups/20260104_112018_config.json
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36
data/tickets/backups/20260104_112018_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": true,
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"categories": [
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{
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"id": "3b0b9bc1",
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"name": "Mon cul",
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
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}
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],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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{
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"channel_id": 1457318005355708500,
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"guild_id": 1369669999345537145,
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"user_id": 971446412690722826,
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"category_id": "3b0b9bc1",
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"status": "open",
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"priority": "normal",
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"created_at": "2026-01-04T11:21:28.278837",
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"closed_at": null,
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"claimed_by": null,
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"messages": [],
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"reason": "La flemme",
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"transcript_path": null,
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"rating": null,
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"feedback": null
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}
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38
data/tickets/backups/20260104_112633_config.json
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38
data/tickets/backups/20260104_112633_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": true,
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"categories": [
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{
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"id": "3b0b9bc1",
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"name": "Mon cul",
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
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}
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],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [
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"1369669999345537153"
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],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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38
data/tickets/backups/20260104_112638_config.json
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38
data/tickets/backups/20260104_112638_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": false,
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"categories": [
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{
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"id": "3b0b9bc1",
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"name": "Mon cul",
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
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}
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],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [
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"1369669999345537153"
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],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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38
data/tickets/backups/20260104_112704_config.json
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38
data/tickets/backups/20260104_112704_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": true,
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"categories": [
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{
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"id": "3b0b9bc1",
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"name": "Mon cul",
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
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}
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],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [
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"1369669999345537153"
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],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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{
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"channel_id": 1457319573421293740,
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"guild_id": 1369669999345537145,
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"user_id": 353942721997832195,
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"category_id": "91522e2c",
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"status": "open",
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"priority": "normal",
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"created_at": "2026-01-04T11:27:42.144797",
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"closed_at": null,
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"claimed_by": null,
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"messages": [],
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"reason": "allah",
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"transcript_path": null,
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"rating": null,
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"feedback": null
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}
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{
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"channel_id": 1459288440410738688,
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"guild_id": 1369669999345537145,
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"user_id": 971446412690722826,
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"category_id": "3b0b9bc1",
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"status": "open",
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"priority": "normal",
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"created_at": "2026-01-09T21:51:16.713690",
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"closed_at": null,
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"claimed_by": null,
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"messages": [],
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"reason": "Jfjdid",
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"transcript_path": null,
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"rating": null,
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"feedback": null
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}
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{
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"channel_id": 1459288440410738688,
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"guild_id": 1369669999345537145,
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"user_id": 971446412690722826,
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"category_id": "3b0b9bc1",
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"status": "claimed",
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"priority": "normal",
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"created_at": "2026-01-09T21:51:16.713690",
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"closed_at": null,
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"claimed_by": 971446412690722826,
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"messages": [],
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"reason": "Jfjdid",
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"transcript_path": null,
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"rating": null,
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"feedback": null
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}
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53
data/tickets/backups/20260109_235907_config.json
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53
data/tickets/backups/20260109_235907_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": true,
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"categories": [
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{
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"id": "3b0b9bc1",
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"name": "Mon cul",
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
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},
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{
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"id": "91522e2c",
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"name": "claudo",
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"description": "un clochard",
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"emoji": "📋",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
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}
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],
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"default_category": null,
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"log_channel_id": null,
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"archive_channel_id": null,
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"staff_roles": [
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"1369669999345537153"
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],
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"max_tickets_per_user": 5,
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"auto_close_enabled": false,
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"auto_close_days": 7,
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"transcript_enabled": true,
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"claim_enabled": true,
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"survey_enabled": true,
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"panel_channel_id": null,
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"welcome_enabled": true,
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"priority_enabled": true
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}
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}
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53
data/tickets/backups/20260110_111553_config.json
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53
data/tickets/backups/20260110_111553_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": false,
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"categories": [
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{
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"id": "3b0b9bc1",
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"name": "Mon cul",
|
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
|
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"staff_roles": [],
|
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
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"require_reason": false,
|
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"max_tickets_per_user": 5,
|
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"auto_close_days": 7,
|
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"priority_enabled": true,
|
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"allow_claims": true,
|
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"survey_enabled": true
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},
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{
|
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"id": "91522e2c",
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"name": "claudo",
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"description": "un clochard",
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"emoji": "📋",
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"color": "#3498db",
|
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"staff_roles": [],
|
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
|
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"max_tickets_per_user": 5,
|
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"auto_close_days": 7,
|
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"priority_enabled": true,
|
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"allow_claims": true,
|
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"survey_enabled": true
|
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}
|
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],
|
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"default_category": null,
|
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"log_channel_id": null,
|
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"archive_channel_id": null,
|
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"staff_roles": [
|
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"1369669999345537153"
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],
|
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"max_tickets_per_user": 5,
|
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"auto_close_enabled": false,
|
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"auto_close_days": 7,
|
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"transcript_enabled": true,
|
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"claim_enabled": true,
|
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"survey_enabled": true,
|
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"panel_channel_id": null,
|
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"welcome_enabled": true,
|
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"priority_enabled": true
|
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}
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}
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54
data/tickets/backups/20260110_112750_config.json
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54
data/tickets/backups/20260110_112750_config.json
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{
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"1369669999345537145": {
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"guild_id": 1369669999345537145,
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"enabled": false,
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"categories": [
|
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{
|
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"id": "3b0b9bc1",
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"name": "Mon cul",
|
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"description": "Mon Anus",
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"emoji": "🎫",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
|
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"max_tickets_per_user": 5,
|
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"auto_close_days": 7,
|
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"priority_enabled": true,
|
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"allow_claims": true,
|
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"survey_enabled": true
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},
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{
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"id": "91522e2c",
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"name": "claudo",
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"description": "un clochard",
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"emoji": "📋",
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"color": "#3498db",
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"staff_roles": [],
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"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
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"require_reason": false,
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"max_tickets_per_user": 5,
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"auto_close_days": 7,
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"priority_enabled": true,
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"allow_claims": true,
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"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_112818_config.json
Normal file
54
data/tickets/backups/20260110_112818_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_112822_config.json
Normal file
54
data/tickets/backups/20260110_112822_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": false,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_114223_config.json
Normal file
54
data/tickets/backups/20260110_114223_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
52
data/tickets/backups/20260110_114828_config.json
Normal file
52
data/tickets/backups/20260110_114828_config.json
Normal file
|
|
@ -0,0 +1,52 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_114844_config.json
Normal file
54
data/tickets/backups/20260110_114844_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
52
data/tickets/backups/20260110_120233_config.json
Normal file
52
data/tickets/backups/20260110_120233_config.json
Normal file
|
|
@ -0,0 +1,52 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_120255_config.json
Normal file
54
data/tickets/backups/20260110_120255_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
52
data/tickets/backups/20260110_120754_config.json
Normal file
52
data/tickets/backups/20260110_120754_config.json
Normal file
|
|
@ -0,0 +1,52 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_120804_config.json
Normal file
54
data/tickets/backups/20260110_120804_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
52
data/tickets/backups/20260110_121335_config.json
Normal file
52
data/tickets/backups/20260110_121335_config.json
Normal file
|
|
@ -0,0 +1,52 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_132601_config.json
Normal file
54
data/tickets/backups/20260110_132601_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
56
data/tickets/backups/20260110_132641_config.json
Normal file
56
data/tickets/backups/20260110_132641_config.json
Normal file
|
|
@ -0,0 +1,56 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_132713_config.json
Normal file
54
data/tickets/backups/20260110_132713_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
56
data/tickets/backups/20260110_132734_config.json
Normal file
56
data/tickets/backups/20260110_132734_config.json
Normal file
|
|
@ -0,0 +1,56 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
54
data/tickets/backups/20260110_132828_config.json
Normal file
54
data/tickets/backups/20260110_132828_config.json
Normal file
|
|
@ -0,0 +1,54 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
56
data/tickets/backups/20260110_145138_config.json
Normal file
56
data/tickets/backups/20260110_145138_config.json
Normal file
|
|
@ -0,0 +1,56 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369669999345537146"
|
||||
],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459542651245166695,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:41:25.312310",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "dzqdqzdqz",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459546915153772545,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:58:21.774679",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "eefefsfsefes",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459548273877586033,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:03:45.750801",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "fezfesefs",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459548466182361098,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:04:31.642858",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "ezefzzfefz",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
56
data/tickets/backups/20260110_150505_config.json
Normal file
56
data/tickets/backups/20260110_150505_config.json
Normal file
|
|
@ -0,0 +1,56 @@
|
|||
{
|
||||
"1369669999345537145": {
|
||||
"guild_id": 1369669999345537145,
|
||||
"enabled": true,
|
||||
"categories": [
|
||||
{
|
||||
"id": "3b0b9bc1",
|
||||
"name": "Mon cul",
|
||||
"description": "Mon Anus",
|
||||
"emoji": "🎫",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
},
|
||||
{
|
||||
"id": "91522e2c",
|
||||
"name": "claudo",
|
||||
"description": "un clochard",
|
||||
"emoji": "📋",
|
||||
"color": "#3498db",
|
||||
"staff_roles": [],
|
||||
"welcome_message": "Merci d'avoir créé un ticket. Notre équipe va vous répondre sous peu.",
|
||||
"require_reason": false,
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_days": 7,
|
||||
"priority_enabled": true,
|
||||
"allow_claims": true,
|
||||
"survey_enabled": true
|
||||
}
|
||||
],
|
||||
"default_category": null,
|
||||
"log_channel_id": null,
|
||||
"archive_channel_id": null,
|
||||
"staff_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"config_roles": [
|
||||
"1369769836028231730"
|
||||
],
|
||||
"max_tickets_per_user": 5,
|
||||
"auto_close_enabled": false,
|
||||
"auto_close_days": 7,
|
||||
"transcript_enabled": true,
|
||||
"claim_enabled": true,
|
||||
"survey_enabled": true,
|
||||
"panel_channel_id": null,
|
||||
"welcome_enabled": true,
|
||||
"priority_enabled": true
|
||||
}
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459548635716124943,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:05:12.045145",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "effefes",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459549570034962619,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:08:54.901938",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "esffefe",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459544021482475635,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:46:52.054955",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "rgrdgrdrgd",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
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||||
}
|
||||
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459549931672174818,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:10:21.227459",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "efzfefs",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
16
data/tickets/tickets/1457318005355708500.json
Normal file
16
data/tickets/tickets/1457318005355708500.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1457318005355708500,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-04T11:21:28.278837",
|
||||
"closed_at": "2026-01-04T11:22:12.720609",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "La flemme",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
16
data/tickets/tickets/1457319573421293740.json
Normal file
16
data/tickets/tickets/1457319573421293740.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1457319573421293740,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 353942721997832195,
|
||||
"category_id": "91522e2c",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-04T11:27:42.144797",
|
||||
"closed_at": "2026-01-07T19:12:11.339134",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "allah",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
16
data/tickets/tickets/1459288440410738688.json
Normal file
16
data/tickets/tickets/1459288440410738688.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459288440410738688,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-09T21:51:16.713690",
|
||||
"closed_at": "2026-01-09T21:51:53.877425",
|
||||
"claimed_by": 971446412690722826,
|
||||
"messages": [],
|
||||
"reason": "Jfjdid",
|
||||
"transcript_path": null,
|
||||
"rating": 4,
|
||||
"feedback": "C’est nul"
|
||||
}
|
||||
16
data/tickets/tickets/1459542651245166695.json
Normal file
16
data/tickets/tickets/1459542651245166695.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459542651245166695,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:41:25.312310",
|
||||
"closed_at": "2026-01-10T14:57:21.227412",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "dzqdqzdqz",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "gv"
|
||||
}
|
||||
16
data/tickets/tickets/1459544021482475635.json
Normal file
16
data/tickets/tickets/1459544021482475635.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459544021482475635,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:46:52.054955",
|
||||
"closed_at": "2026-01-10T15:10:11.276756",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "rgrdgrdrgd",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "effse"
|
||||
}
|
||||
16
data/tickets/tickets/1459546304333086802.json
Normal file
16
data/tickets/tickets/1459546304333086802.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459546304333086802,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "open",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:55:56.156555",
|
||||
"closed_at": null,
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "eqqe",
|
||||
"transcript_path": null,
|
||||
"rating": null,
|
||||
"feedback": null
|
||||
}
|
||||
16
data/tickets/tickets/1459546915153772545.json
Normal file
16
data/tickets/tickets/1459546915153772545.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459546915153772545,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T14:58:21.774679",
|
||||
"closed_at": "2026-01-10T14:58:32.294636",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "eefefsfsefes",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "dqdzdq"
|
||||
}
|
||||
16
data/tickets/tickets/1459548273877586033.json
Normal file
16
data/tickets/tickets/1459548273877586033.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459548273877586033,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:03:45.750801",
|
||||
"closed_at": "2026-01-10T15:03:55.900147",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "fezfesefs",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "fessfeesf"
|
||||
}
|
||||
16
data/tickets/tickets/1459548466182361098.json
Normal file
16
data/tickets/tickets/1459548466182361098.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459548466182361098,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:04:31.642858",
|
||||
"closed_at": "2026-01-10T15:04:39.752923",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "ezefzzfefz",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "thfthfhtf"
|
||||
}
|
||||
16
data/tickets/tickets/1459548635716124943.json
Normal file
16
data/tickets/tickets/1459548635716124943.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459548635716124943,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:05:12.045145",
|
||||
"closed_at": "2026-01-10T15:05:28.167741",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "effefes",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "zffee"
|
||||
}
|
||||
16
data/tickets/tickets/1459549570034962619.json
Normal file
16
data/tickets/tickets/1459549570034962619.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459549570034962619,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:08:54.901938",
|
||||
"closed_at": "2026-01-10T15:09:03.852536",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "esffefe",
|
||||
"transcript_path": null,
|
||||
"rating": 5,
|
||||
"feedback": "fesfefesf"
|
||||
}
|
||||
16
data/tickets/tickets/1459549931672174818.json
Normal file
16
data/tickets/tickets/1459549931672174818.json
Normal file
|
|
@ -0,0 +1,16 @@
|
|||
{
|
||||
"channel_id": 1459549931672174818,
|
||||
"guild_id": 1369669999345537145,
|
||||
"user_id": 971446412690722826,
|
||||
"category_id": "3b0b9bc1",
|
||||
"status": "closed",
|
||||
"priority": "normal",
|
||||
"created_at": "2026-01-10T15:10:21.227459",
|
||||
"closed_at": "2026-01-10T15:10:27.544313",
|
||||
"claimed_by": null,
|
||||
"messages": [],
|
||||
"reason": "efzfefs",
|
||||
"transcript_path": null,
|
||||
"rating": 1,
|
||||
"feedback": "grgrgrd"
|
||||
}
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1457319573421293740</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1457319573421293740</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>91522e2c</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>04/01/2026 11:27</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">3 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">Pas de note</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 04/01/2026 à 11:30:23</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1457319573421293740</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1457319573421293740</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>91522e2c</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>04/01/2026 11:27</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">3 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">Pas de note</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 04/01/2026 à 11:30:27</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459288440410738688</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459288440410738688</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-claimed">claimed</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>09/01/2026 21:51</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">0 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">Pas de note</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 09/01/2026 à 21:51:33</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459544021482475635</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459544021482475635</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>10/01/2026 14:46</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">23 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">⭐⭐⭐⭐⭐</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 10/01/2026 à 15:10:11</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459548273877586033</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459548273877586033</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>10/01/2026 15:03</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">0 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">⭐⭐⭐⭐⭐</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 10/01/2026 à 15:03:55</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459548466182361098</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459548466182361098</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>10/01/2026 15:04</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">0 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">⭐⭐⭐⭐⭐</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 10/01/2026 à 15:04:39</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459548635716124943</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459548635716124943</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>10/01/2026 15:05</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">0 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">⭐⭐⭐⭐⭐</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 10/01/2026 à 15:05:28</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459549570034962619</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459549570034962619</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>10/01/2026 15:08</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">0 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">⭐⭐⭐⭐⭐</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 10/01/2026 à 15:09:03</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,210 @@
|
|||
<!DOCTYPE html>
|
||||
<html lang="fr">
|
||||
<head>
|
||||
<meta charset="UTF-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<title>Transcript - Ticket #1459549931672174818</title>
|
||||
<style>
|
||||
* {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
body {
|
||||
font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
|
||||
background: #f5f6fa;
|
||||
color: #2c3e50;
|
||||
line-height: 1.6;
|
||||
}
|
||||
.container {
|
||||
max-width: 900px;
|
||||
margin: 0 auto;
|
||||
padding: 20px;
|
||||
}
|
||||
.header {
|
||||
background: linear-gradient(135deg, #3498db, #34495e);
|
||||
color: white;
|
||||
padding: 30px;
|
||||
border-radius: 10px;
|
||||
margin-bottom: 20px;
|
||||
}
|
||||
.header h1 {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
.header-meta {
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
gap: 20px;
|
||||
font-size: 14px;
|
||||
opacity: 0.9;
|
||||
}
|
||||
.meta-item {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
}
|
||||
.status-badge {
|
||||
display: inline-block;
|
||||
padding: 3px 10px;
|
||||
border-radius: 15px;
|
||||
font-size: 12px;
|
||||
font-weight: bold;
|
||||
text-transform: uppercase;
|
||||
}
|
||||
.status-open { background: #27ae60; }
|
||||
.status-closed { background: #e74c3c; }
|
||||
.status-claimed { background: #f39c12; }
|
||||
|
||||
.messages-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
margin-bottom: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.messages-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
border-bottom: 2px solid #ecf0f1;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
.message {
|
||||
padding: 15px;
|
||||
border-bottom: 1px solid #ecf0f1;
|
||||
}
|
||||
.message:last-child {
|
||||
border-bottom: none;
|
||||
}
|
||||
.message.staff-message {
|
||||
background: #f8f9fa;
|
||||
border-left: 3px solid #3498db;
|
||||
}
|
||||
.message-header {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 10px;
|
||||
margin-bottom: 8px;
|
||||
}
|
||||
.author {
|
||||
font-weight: bold;
|
||||
color: #2c3e50;
|
||||
}
|
||||
.staff-badge {
|
||||
background: #3498db;
|
||||
color: white;
|
||||
padding: 2px 6px;
|
||||
border-radius: 3px;
|
||||
font-size: 10px;
|
||||
font-weight: bold;
|
||||
}
|
||||
.timestamp {
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
.message-content {
|
||||
color: #34495e;
|
||||
word-break: break-word;
|
||||
}
|
||||
|
||||
.stats-section {
|
||||
background: white;
|
||||
border-radius: 10px;
|
||||
padding: 20px;
|
||||
box-shadow: 0 2px 10px rgba(0,0,0,0.1);
|
||||
}
|
||||
.stats-section h3 {
|
||||
margin-bottom: 15px;
|
||||
color: #3498db;
|
||||
}
|
||||
.stats-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
|
||||
gap: 15px;
|
||||
}
|
||||
.stat-item {
|
||||
background: #f8f9fa;
|
||||
padding: 15px;
|
||||
border-radius: 8px;
|
||||
text-align: center;
|
||||
}
|
||||
.stat-label {
|
||||
display: block;
|
||||
font-size: 12px;
|
||||
color: #7f8c8d;
|
||||
margin-bottom: 5px;
|
||||
}
|
||||
.stat-value {
|
||||
font-size: 18px;
|
||||
font-weight: bold;
|
||||
color: #3498db;
|
||||
}
|
||||
|
||||
.footer {
|
||||
text-align: center;
|
||||
padding: 20px;
|
||||
color: #95a5a6;
|
||||
font-size: 12px;
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="container">
|
||||
<div class="header">
|
||||
<h1>🎫 Transcript de Ticket</h1>
|
||||
<div class="header-meta">
|
||||
<div class="meta-item">
|
||||
<span>📌 ID:</span>
|
||||
<span>1459549931672174818</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📁 Catégorie:</span>
|
||||
<span>3b0b9bc1</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>⚡ Priorité:</span>
|
||||
<span style="color: #3498db; font-weight: bold;">NORMAL</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📊 Statut:</span>
|
||||
<span class="status-badge status-open">open</span>
|
||||
</div>
|
||||
<div class="meta-item">
|
||||
<span>📅 Créé:</span>
|
||||
<span>10/01/2026 15:10</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div class="messages-section">
|
||||
<h3>💬 Messages (0)</h3>
|
||||
|
||||
</div>
|
||||
|
||||
|
||||
<div class="stats-section">
|
||||
<h3>📊 Statistiques</h3>
|
||||
<div class="stats-grid">
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Durée</span>
|
||||
<span class="stat-value">0 min</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Messages</span>
|
||||
<span class="stat-value">0</span>
|
||||
</div>
|
||||
<div class="stat-item">
|
||||
<span class="stat-label">Note</span>
|
||||
<span class="stat-value">⭐</span>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
|
||||
|
||||
<div class="footer">
|
||||
<p>Généré le 10/01/2026 à 15:10:27</p>
|
||||
<p>Système de Tickets - Kuby Bot</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
Loading…
Add table
Add a link
Reference in a new issue