{
    "channel_id": 1461775280107687966,
    "guild_id": 1369669999345537145,
    "user_id": 971446412690722826,
    "category_id": "91522e2c",
    "status": "closed",
    "priority": "normal",
    "created_at": "2026-01-16T18:33:05.351747",
    "closed_at": "2026-01-16T18:33:17.062053",
    "claimed_by": null,
    "messages": [],
    "reason": "gyt,njy",
    "transcript_path": null,
    "rating": null,
    "feedback": null
}