feat(ticket): add transfer, priority, lock/unlock, stats, message recording

- TransferButton: transfer ticket to another staff member
- PriorityButton: set ticket priority (low/normal/high/urgent)
- LockButton: lock/unlock ticket (toggle channel permissions)
- StatsButton: show ticket info (category, user, claimed, priority, messages)
- on_message listener: records all messages for transcript
- TicketData: added locked, priority fields

tickets/cog.py

@@ -8,7 +8,17 @@ from discord.ext import commands
 
 from tickets import storage
 from tickets.data import TicketCategory
-from tickets.ui import AddMemberButton, ClaimButton, CloseButton, PanelCreateButton
+from tickets.ui import (
+    AddMemberButton,
+    ClaimButton,
+    CloseButton,
+    LockButton,
+    PanelCreateButton,
+    PriorityButton,
+    StatsButton,
+    TransferButton,
+    _is_staff,
+)
 
 logger = logging.getLogger("vision")
 
@@ -134,7 +144,8 @@ class TicketManagementView(discord.ui.LayoutView):
     def __init__(self):
         super().__init__(timeout=None)
         container = discord.ui.Container()
-        container.add_item(discord.ui.ActionRow(ClaimButton(), AddMemberButton(), CloseButton()))
+        container.add_item(discord.ui.ActionRow(ClaimButton(), AddMemberButton(), TransferButton()))
+        container.add_item(discord.ui.ActionRow(PriorityButton(), LockButton(), StatsButton(), CloseButton()))
         self.add_item(container)
 
 
@@ -150,6 +161,37 @@ class TicketSystem(commands.Cog):
     async def on_ready(self):
         logger.info("TicketSystem cog charge")
 
+    @commands.Cog.listener()
+    async def on_message(self, message: discord.Message):
+        if message.author.bot:
+            return
+        if not message.guild:
+            return
+
+        ticket = storage.get_ticket(message.channel.id)
+        if not ticket:
+            return
+
+        config = storage.get_config(message.guild.id)
+        member = message.guild.get_member(message.author.id)
+        if not member:
+            return
+
+        is_staff = _is_staff(member, config)
+
+        from tickets.data import TicketMessage
+
+        msg = TicketMessage(
+            author_id=message.author.id,
+            author_name=str(message.author),
+            content=message.content,
+            timestamp=message.created_at.isoformat(),
+            attachments=[a.url for a in message.attachments],
+            is_staff=is_staff,
+        )
+        ticket.messages.append(msg)
+        storage.save_ticket(ticket)
+
     @ticket.command(name="setup", description="Envoyer le panneau de tickets")
     @app_commands.describe(channel="Canal pour le panneau")
     @app_commands.checks.has_permissions(manage_guild=True)