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4 commits

Author SHA1 Message Date
e46c04fe98 feat(ticket): add transfer, priority, lock/unlock, stats, message recording
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- TransferButton: transfer ticket to another staff member
- PriorityButton: set ticket priority (low/normal/high/urgent)
- LockButton: lock/unlock ticket (toggle channel permissions)
- StatsButton: show ticket info (category, user, claimed, priority, messages)
- on_message listener: records all messages for transcript
- TicketData: added locked, priority fields
2026-09-25 19:38:24 +02:00
4d1e265848 feat(ticket): add claim, add member, persistent management view
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- ClaimButton: staff claim/unclaim with log
- AddMemberButton: UserSelect to add member to ticket channel
- TicketManagementView: persistent LayoutView with all 3 buttons
- claimed_by field in TicketData
- Buttons registered as persistent views for bot restart survival
2026-09-25 19:28:15 +02:00
80daeae55c fix(ticket): move command group inside Cog class for proper sync
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2026-09-20 20:13:07 +02:00
57b6f09dd7 feat(ticket): rewrite ticket system from scratch inspired by Kuby
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New minimal ticket system (dev only):
- Panel with create ticket button (Components V2, no accent colors)
- Category selection via dropdown or direct modal (1 cat)
- Ticket channel creation with permissions, staff role, welcome message
- Close flow: staff check, transcript HTML (dark theme), log, auto-delete
- /ticket setup, /ticket config (interactive panel)
- Storage: JSON per-ticket + config.json (singleton pattern)
- Modular architecture: data.py, storage.py, ui.py, transcript.py, cog.py
- Removed old modmail system
2026-09-20 20:04:10 +02:00