Mathis
57b6f09dd7
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New minimal ticket system (dev only): - Panel with create ticket button (Components V2, no accent colors) - Category selection via dropdown or direct modal (1 cat) - Ticket channel creation with permissions, staff role, welcome message - Close flow: staff check, transcript HTML (dark theme), log, auto-delete - /ticket setup, /ticket config (interactive panel) - Storage: JSON per-ticket + config.json (singleton pattern) - Modular architecture: data.py, storage.py, ui.py, transcript.py, cog.py - Removed old modmail system
86 lines
2.5 KiB
Python
86 lines
2.5 KiB
Python
from __future__ import annotations
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import json
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import logging
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import threading
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from config import DATA_DIR
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from tickets.data import GuildTicketConfig, TicketData
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logger = logging.getLogger("vision")
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TICKETS_DIR = DATA_DIR / "tickets"
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_CONFIG_FILE = TICKETS_DIR / "config.json"
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_lock = threading.Lock()
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_config_cache: dict[int, GuildTicketConfig] = {}
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_tickets_cache: dict[int, TicketData] = {}
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def _ensure_dirs():
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TICKETS_DIR.mkdir(parents=True, exist_ok=True)
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def _load_all_configs() -> dict[int, GuildTicketConfig]:
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global _config_cache
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_ensure_dirs()
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if _config_cache:
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return _config_cache
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if _CONFIG_FILE.exists():
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with open(_CONFIG_FILE, "r", encoding="utf-8") as f:
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raw = json.load(f)
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_config_cache = {int(k): GuildTicketConfig.from_dict(v) for k, v in raw.items()}
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else:
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_config_cache = {}
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return _config_cache
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def _save_all_configs():
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_ensure_dirs()
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data = {str(k): v.to_dict() for k, v in _config_cache.items()}
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with open(_CONFIG_FILE, "w", encoding="utf-8") as f:
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json.dump(data, f, indent=2, ensure_ascii=False)
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def get_config(guild_id: int) -> GuildTicketConfig:
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with _lock:
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configs = _load_all_configs()
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if guild_id not in configs:
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configs[guild_id] = GuildTicketConfig(guild_id=guild_id)
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return configs[guild_id]
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def save_config(config: GuildTicketConfig):
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with _lock:
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_config_cache[config.guild_id] = config
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_save_all_configs()
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def get_ticket(channel_id: int) -> TicketData | None:
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with _lock:
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if channel_id in _tickets_cache:
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return _tickets_cache[channel_id]
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ticket_file = TICKETS_DIR / f"{channel_id}.json"
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if ticket_file.exists():
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with open(ticket_file, "r", encoding="utf-8") as f:
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ticket = TicketData.from_dict(json.load(f))
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_tickets_cache[channel_id] = ticket
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return ticket
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return None
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def save_ticket(ticket: TicketData):
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with _lock:
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_tickets_cache[ticket.channel_id] = ticket
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_ensure_dirs()
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ticket_file = TICKETS_DIR / f"{ticket.channel_id}.json"
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with open(ticket_file, "w", encoding="utf-8") as f:
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json.dump(ticket.to_dict(), f, indent=2, ensure_ascii=False)
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def delete_ticket(channel_id: int):
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with _lock:
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_tickets_cache.pop(channel_id, None)
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ticket_file = TICKETS_DIR / f"{channel_id}.json"
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if ticket_file.exists():
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ticket_file.unlink()
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