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Raw discord.ui.Button in LayoutView has no callback -> discord.py can't dispatch the interaction -> 3s timeout. Replace with CloseTicketButton/OpenTicketButton subclasses that have proper callback methods. Remove PersistentCloseButton/PersistentQuickOpen.
604 lines
22 KiB
Python
604 lines
22 KiB
Python
import contextlib
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import logging
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import discord
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from discord import app_commands
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from discord.ext import commands
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from utils import modmail_config as cfg
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from utils.modmail_transcript import generate_transcript, save_transcript
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class CategorySelect(discord.ui.Select):
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def __init__(self, categories: dict):
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options = []
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for key, cat in categories.items():
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options.append(
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discord.SelectOption(
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label=cat["name"],
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value=key,
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emoji=cat.get("emoji", ""),
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description=cat.get("description", "")[:100],
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)
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)
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super().__init__(
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placeholder="Selectionne une categorie...",
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options=options,
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custom_id="modmail_category_select",
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)
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async def callback(self, interaction: discord.Interaction):
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try:
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category_key = self.values[0]
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categories = cfg.get_categories()
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cat = categories.get(category_key, {})
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data = cfg.get_config()
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guild = interaction.client.get_guild(data.get("guild_id"))
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if not guild:
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await interaction.response.send_message("Erreur: serveur introuvable.", ephemeral=True)
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return
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user = interaction.user
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existing = cfg.get_ticket_by_user(user.id)
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if existing:
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ch = guild.get_channel(existing["channel_id"])
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await interaction.response.send_message(
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f"Tu as deja un ticket ouvert: {ch.mention if ch else 'inconnu'}",
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ephemeral=True,
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)
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return
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await interaction.response.send_modal(TicketModal(category_key, cat.get("name", category_key)))
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except Exception as e:
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logging.getLogger("vision").error(f"CategorySelect callback error: {e}", exc_info=True)
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if not interaction.response.is_done():
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await interaction.response.send_message(f"Erreur interne: `{e}`", ephemeral=True)
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class TicketModal(discord.ui.Modal, title="Nouveau Ticket"):
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reason = discord.ui.TextInput(
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label="Decris ton probleme",
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style=discord.TextStyle.paragraph,
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placeholder="Explique brievement ta demande...",
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required=True,
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max_length=2000,
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)
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def __init__(self, category_key: str, category_name: str):
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super().__init__()
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self.category_key = category_key
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self.category_name = category_name
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async def on_submit(self, interaction: discord.Interaction):
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await interaction.response.defer(ephemeral=True)
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bot = interaction.client
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data = cfg.get_config()
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guild = bot.get_guild(data.get("guild_id"))
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if not guild:
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await interaction.followup.send("Erreur serveur.", ephemeral=True)
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return
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category = guild.get_channel(data["category_id"]) if data.get("category_id") else None
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staff_role = guild.get_role(data["staff_role_id"]) if data.get("staff_role_id") else None
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overwrites = {
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guild.default_role: discord.PermissionOverwrite(view_channel=False),
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guild.me: discord.PermissionOverwrite(
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view_channel=True,
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send_messages=True,
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read_message_history=True,
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attach_files=True,
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manage_channels=True,
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),
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}
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if staff_role:
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overwrites[staff_role] = discord.PermissionOverwrite(
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view_channel=True,
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send_messages=True,
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read_message_history=True,
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attach_files=True,
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)
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ticket_name = f"ticket-{interaction.user.name}"
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ticket_channel = await guild.create_text_channel(
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ticket_name,
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category=category,
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overwrites=overwrites,
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topic=f"Ticket de {interaction.user} ({interaction.user.id}) -- {self.category_name}",
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)
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cfg.register_ticket(guild.id, interaction.user.id, ticket_channel.id, self.category_key)
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await _send_ticket_panel(ticket_channel, interaction.user, self.category_name, self.reason.value)
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cog = interaction.client.get_cog("ModMail")
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if cog is not None:
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cog._dm_messages.setdefault(interaction.user.id, []).append(
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{
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"author": interaction.user,
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"content": self.reason.value,
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"timestamp": discord.utils.utcnow(),
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"attachments": [],
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"is_staff": False,
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}
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)
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with contextlib.suppress(discord.HTTPException):
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await interaction.followup.send(
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f"Ticket cree: {ticket_channel.mention}",
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ephemeral=True,
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)
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log_ch = guild.get_channel(data.get("log_channel_id")) if data.get("log_channel_id") else None
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if log_ch:
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await log_ch.send(
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f"Ticket cree par {interaction.user.mention} dans {ticket_channel.mention} ({self.category_name})"
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)
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async def _send_ticket_panel(channel, user, category_name, initial_message):
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container = discord.ui.Container(accent_colour=discord.Colour.blurple())
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container.add_item(
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discord.ui.TextDisplay(
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f"## Ticket — {category_name}\n"
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f"**Utilisateur:** {user.mention} (`{user.id}`)\n"
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f"**Categorie:** {category_name}"
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)
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)
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container.add_item(discord.ui.Separator())
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container.add_item(discord.ui.TextDisplay(f"**Message initial:**\n{initial_message}"))
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container.add_item(discord.ui.Separator())
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container.add_item(discord.ui.ActionRow(CloseTicketButton()))
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view = discord.ui.LayoutView()
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view.add_item(container)
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await channel.send(view=view)
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class CloseTicketButton(discord.ui.Button):
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def __init__(self):
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super().__init__(
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label="Fermer le ticket",
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style=discord.ButtonStyle.danger,
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custom_id="modmail_close_ticket",
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)
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async def callback(self, interaction: discord.Interaction):
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cog = interaction.client.get_cog("ModMail")
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if cog:
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await cog._close_ticket(interaction.channel, interaction.user)
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class OpenTicketButton(discord.ui.Button):
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def __init__(self):
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super().__init__(
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label="Ouvrir le ticket",
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style=discord.ButtonStyle.primary,
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custom_id="modmail_quick_open",
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)
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async def callback(self, interaction: discord.Interaction):
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categories = cfg.get_categories()
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if len(categories) == 1:
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key = list(categories.keys())[0]
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cat = categories[key]
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await interaction.response.send_modal(TicketModal(key, cat.get("name", key)))
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else:
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await interaction.response.send_message("Erreur: reconfigurer le modmail.", ephemeral=True)
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class TicketCategorySelect(discord.ui.ChannelSelect):
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def __init__(self):
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super().__init__(
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placeholder="Categorie des tickets",
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channel_types=[discord.ChannelType.category],
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custom_id="modmail_cfg_ticket_category",
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)
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async def callback(self, interaction: discord.Interaction):
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cfg.set_category(interaction.guild_id, self.values[0].id)
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await interaction.response.edit_message(view=ModmailConfigView(interaction.guild))
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class StaffRoleSelect(discord.ui.RoleSelect):
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def __init__(self):
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super().__init__(
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placeholder="Role du staff",
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custom_id="modmail_cfg_staff_role",
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)
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async def callback(self, interaction: discord.Interaction):
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cfg.set_staff_role(interaction.guild_id, self.values[0].id)
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await interaction.response.edit_message(view=ModmailConfigView(interaction.guild))
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class LogChannelSelect(discord.ui.ChannelSelect):
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def __init__(self):
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super().__init__(
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placeholder="Canal de logs",
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channel_types=[discord.ChannelType.text],
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custom_id="modmail_cfg_log_channel",
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)
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async def callback(self, interaction: discord.Interaction):
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cfg.set_log_channel(interaction.guild_id, self.values[0].id)
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await interaction.response.edit_message(view=ModmailConfigView(interaction.guild))
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class ToggleButton(discord.ui.Button):
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def __init__(self, enabled: bool):
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super().__init__(
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label="Desactiver" if enabled else "Activer",
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style=discord.ButtonStyle.danger if enabled else discord.ButtonStyle.success,
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custom_id="modmail_cfg_toggle",
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)
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async def callback(self, interaction: discord.Interaction):
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data = cfg.get_config()
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cfg.set_enabled(interaction.guild_id, not data.get("enabled", False))
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await interaction.response.edit_message(view=ModmailConfigView(interaction.guild))
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class ManageCategoriesButton(discord.ui.Button):
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def __init__(self):
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super().__init__(
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label="Gerer les categories",
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style=discord.ButtonStyle.primary,
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custom_id="modmail_cfg_manage_cat",
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)
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async def callback(self, interaction: discord.Interaction):
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await interaction.response.edit_message(view=ModmailCategoriesView(interaction.guild))
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class CategoryRemoveSelect(discord.ui.Select):
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def __init__(self, categories: dict):
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options = [
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discord.SelectOption(
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label=v["name"],
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value=k,
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emoji=v.get("emoji") or None,
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description=v.get("description", "")[:100] or None,
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)
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for k, v in list(categories.items())[:25]
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]
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super().__init__(
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placeholder="Supprimer une categorie",
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options=options,
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custom_id="modmail_cfg_remove_cat",
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)
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async def callback(self, interaction: discord.Interaction):
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cfg.remove_category(interaction.guild_id, self.values[0])
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await interaction.response.edit_message(view=ModmailCategoriesView(interaction.guild))
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class AddCategoryButton(discord.ui.Button):
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def __init__(self):
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super().__init__(
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label="Ajouter une categorie",
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style=discord.ButtonStyle.success,
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custom_id="modmail_cfg_add_cat",
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)
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async def callback(self, interaction: discord.Interaction):
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await interaction.response.send_modal(AddCategoryModal())
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class BackButton(discord.ui.Button):
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def __init__(self):
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super().__init__(
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label="Retour",
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style=discord.ButtonStyle.secondary,
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custom_id="modmail_cfg_back",
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)
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async def callback(self, interaction: discord.Interaction):
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await interaction.response.edit_message(view=ModmailConfigView(interaction.guild))
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class AddCategoryModal(discord.ui.Modal, title="Ajouter une categorie"):
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name = discord.ui.TextInput(label="Nom", max_length=50, required=True)
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emoji = discord.ui.TextInput(label="Emoji", max_length=50, required=False)
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description = discord.ui.TextInput(
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label="Description",
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max_length=100,
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required=False,
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style=discord.TextStyle.paragraph,
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)
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async def on_submit(self, interaction: discord.Interaction):
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cfg.add_category(
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interaction.guild_id,
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self.name.value,
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self.emoji.value or "🎫",
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self.description.value or "",
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)
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await interaction.response.edit_message(view=ModmailCategoriesView(interaction.guild))
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def _fmt_channel(cid) -> str:
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return f"<#{cid}>" if cid else "`non defini`"
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def _fmt_role(rid) -> str:
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return f"<@&{rid}>" if rid else "`non defini`"
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class ModmailConfigView(discord.ui.LayoutView):
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def __init__(self, guild: discord.Guild):
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super().__init__(timeout=None)
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data = cfg.get_config()
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categories = cfg.get_categories()
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enabled = data.get("enabled", False)
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cat_list = (
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"\n".join(f"- {v.get('emoji', '')} **{v['name']}**" for v in categories.values()) or "*Aucune categorie*"
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)
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container = discord.ui.Container(
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accent_colour=discord.Colour.green() if enabled else discord.Colour.red(),
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)
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container.add_item(
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discord.ui.TextDisplay(
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f"## Configuration Modmail\n"
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f"**Statut :** {'🟢 Actif' if enabled else '🔴 Inactif'}\n"
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f"**Categorie des tickets :** {_fmt_channel(data.get('category_id'))}\n"
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f"**Role staff :** {_fmt_role(data.get('staff_role_id'))}\n"
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f"**Canal de logs :** {_fmt_channel(data.get('log_channel_id'))}\n"
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f"### Categories ({len(categories)})\n{cat_list}"
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)
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)
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container.add_item(discord.ui.Separator())
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container.add_item(discord.ui.ActionRow(TicketCategorySelect()))
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container.add_item(discord.ui.ActionRow(StaffRoleSelect()))
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container.add_item(discord.ui.ActionRow(LogChannelSelect()))
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container.add_item(discord.ui.ActionRow(ToggleButton(enabled), ManageCategoriesButton()))
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self.add_item(container)
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class ModmailCategoriesView(discord.ui.LayoutView):
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def __init__(self, guild: discord.Guild):
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super().__init__(timeout=None)
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categories = cfg.get_categories()
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cat_list = (
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"\n".join(
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f"- {v.get('emoji', '')} **{v['name']}**" + (f" — {v['description']}" if v.get("description") else "")
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for v in categories.values()
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)
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or "*Aucune categorie*"
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)
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container = discord.ui.Container(accent_colour=discord.Colour.blurple())
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container.add_item(
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discord.ui.TextDisplay(
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f"## Gestion des categories\n"
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f"{cat_list}\n\n"
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"*Selectionne une categorie pour la supprimer, ou ajoute-en une nouvelle.*"
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)
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)
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container.add_item(discord.ui.Separator())
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if categories:
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container.add_item(discord.ui.ActionRow(CategoryRemoveSelect(categories)))
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container.add_item(discord.ui.ActionRow(AddCategoryButton(), BackButton()))
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self.add_item(container)
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class ModMail(commands.Cog):
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"""Systeme de modmail / tickets via DM."""
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def __init__(self, bot: commands.Bot):
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self.bot = bot
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self._dm_messages: dict[int, list[dict]] = {}
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# --- LISTENERS ---
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@commands.Cog.listener()
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async def on_message(self, message: discord.Message):
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if message.author.bot:
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return
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if isinstance(message.channel, discord.DMChannel):
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await self._handle_dm(message)
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return
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await self._relay_to_dm(message)
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await self.bot.process_commands(message)
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async def _handle_dm(self, message: discord.Message):
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data = cfg.get_config()
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if not data.get("enabled"):
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return
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if not data.get("guild_id"):
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return
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existing = cfg.get_ticket_by_user(message.author.id)
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if existing:
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guild = self.bot.get_guild(existing["guild_id"])
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if guild:
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ch = guild.get_channel(existing["channel_id"])
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if ch:
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await self._send_to_ticket(ch, message.author, message)
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return
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await self._send_ticket_creation_panel(message)
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async def _send_ticket_creation_panel(self, message: discord.Message):
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categories = cfg.get_categories()
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if not categories:
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await message.author.send("Aucune categorie de ticket configuree.")
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return
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if len(categories) == 1:
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key = list(categories.keys())[0]
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cat = categories[key]
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container = discord.ui.Container(accent_colour=discord.Colour.blurple())
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container.add_item(
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discord.ui.TextDisplay(f"## Ouvrir un ticket\nCliquez pour ouvrir un ticket **{cat['name']}**.")
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)
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container.add_item(discord.ui.ActionRow(OpenTicketButton()))
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view = discord.ui.LayoutView()
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view.add_item(container)
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await message.author.send(view=view)
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return
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container = discord.ui.Container(accent_colour=discord.Colour.blurple())
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container.add_item(
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discord.ui.TextDisplay("## Ouvrir un ticket\nChoisis une categorie pour ouvrir un ticket avec le staff.")
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)
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container.add_item(discord.ui.Separator())
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container.add_item(CategorySelect(categories))
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view = discord.ui.LayoutView()
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view.add_item(container)
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await message.author.send(view=view)
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async def _relay_to_dm(self, message: discord.Message):
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ticket = cfg.get_ticket_by_channel(message.channel.id)
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if not ticket:
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return
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user_id = ticket["user_id"]
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user = self.bot.get_user(user_id)
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if not user:
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return
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if not self._dm_messages.get(user_id):
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self._dm_messages[user_id] = []
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self._dm_messages[user_id].append(
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{
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"author": message.author,
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"content": message.content,
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"timestamp": message.created_at,
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"attachments": list(message.attachments),
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"is_staff": True,
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}
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)
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with contextlib.suppress(discord.HTTPException):
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embed = discord.Embed(
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description=message.content or "*Pieces jointes*",
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color=discord.Color.green(),
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timestamp=message.created_at,
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)
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embed.set_author(
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name=str(message.author),
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icon_url=message.author.display_avatar.url,
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)
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embed.set_footer(text=f"Staff — {message.guild.name}" if message.guild else "Staff")
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await user.send(embed=embed)
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for att in message.attachments:
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with contextlib.suppress(discord.HTTPException):
|
|
await user.send(file=await att.to_file())
|
|
|
|
async def _send_to_ticket(self, channel, user, message):
|
|
if not self._dm_messages.get(user.id):
|
|
self._dm_messages[user.id] = []
|
|
|
|
self._dm_messages[user.id].append(
|
|
{
|
|
"author": user,
|
|
"content": message.content,
|
|
"timestamp": message.created_at,
|
|
"attachments": list(message.attachments),
|
|
"is_staff": False,
|
|
}
|
|
)
|
|
|
|
embed = discord.Embed(
|
|
description=message.content or "*Pieces jointes*",
|
|
color=discord.Color.blurple(),
|
|
timestamp=message.created_at,
|
|
)
|
|
embed.set_author(
|
|
name=str(user),
|
|
icon_url=user.display_avatar.url,
|
|
)
|
|
embed.set_footer(text=f"User ID: {user.id}")
|
|
await channel.send(embed=embed)
|
|
|
|
for att in message.attachments:
|
|
await channel.send(file=await att.to_file())
|
|
|
|
# --- COMMANDES ---
|
|
|
|
modmail_group = app_commands.Group(name="modmail", description="Systeme de modmail")
|
|
|
|
@modmail_group.command(name="config", description="Panneau de configuration du modmail")
|
|
@app_commands.checks.has_permissions(manage_guild=True)
|
|
async def config_cmd(self, interaction: discord.Interaction):
|
|
cfg.set_guild_id(interaction.guild_id)
|
|
await interaction.response.send_message(
|
|
view=ModmailConfigView(interaction.guild),
|
|
ephemeral=True,
|
|
)
|
|
|
|
# --- CLOSE ---
|
|
|
|
@commands.command(name="close")
|
|
async def close_prefix(self, ctx: commands.Context):
|
|
await self._close_ticket(ctx.channel, ctx.author)
|
|
|
|
@app_commands.command(name="close", description="Fermer le ticket actuel")
|
|
async def close_slash(self, interaction: discord.Interaction):
|
|
await self._close_ticket(interaction.channel, interaction.user)
|
|
|
|
async def _close_ticket(self, channel, user):
|
|
ticket = cfg.get_ticket_by_channel(channel.id)
|
|
if not ticket:
|
|
await channel.send("Ce n'est pas un ticket.")
|
|
return
|
|
|
|
user_id = ticket["user_id"]
|
|
category = ticket.get("category", "inconnu")
|
|
dm_messages = self._dm_messages.get(user_id, [])
|
|
|
|
transcript_html = generate_transcript(
|
|
dm_messages,
|
|
{
|
|
"category": category,
|
|
"user_id": user_id,
|
|
"channel_id": channel.id,
|
|
},
|
|
)
|
|
transcript_path = save_transcript(transcript_html, channel.id)
|
|
|
|
dm_user = self.bot.get_user(user_id)
|
|
if dm_user:
|
|
with contextlib.suppress(discord.HTTPException):
|
|
await dm_user.send(
|
|
"Ton ticket a ete ferme. Voici le transcript:",
|
|
file=discord.File(transcript_path, filename=f"ticket_{channel.id}.html"),
|
|
)
|
|
|
|
data = cfg.get_config()
|
|
log_ch = channel.guild.get_channel(data.get("log_channel_id")) if data.get("log_channel_id") else None
|
|
if log_ch:
|
|
await log_ch.send(
|
|
f"Ticket ferme par {user.mention} — {channel.name}",
|
|
file=discord.File(transcript_path, filename=f"ticket_{channel.id}.html"),
|
|
)
|
|
|
|
cfg.unregister_ticket(user_id)
|
|
self._dm_messages.pop(user_id, None)
|
|
|
|
container = discord.ui.Container(accent_colour=discord.Colour.red())
|
|
container.add_item(
|
|
discord.ui.TextDisplay(f"## Ticket ferme\n**Ferme par:** {user.mention}\n**Categorie:** {category}")
|
|
)
|
|
view = discord.ui.LayoutView()
|
|
view.add_item(container)
|
|
await channel.send(view=view)
|
|
|
|
with contextlib.suppress(discord.HTTPException):
|
|
await channel.delete(reason=f"Ticket ferme par {user}")
|
|
|
|
|
|
async def setup(bot: commands.Bot):
|
|
await bot.add_cog(ModMail(bot))
|